Practise simple call language for joining a meeting, fixing sound and video problems, asking people to repeat, giving a short update, and ending politely.
60 minutes8 stagesMore grammar + vocabulary
Stage 1 — Warm-up
Video calls at work
6 minutes · Simple discussion
Talk to your partner:
1. Which app do you use for calls: Zoom, Teams, Google Meet, or another app?
2. What problems happen on calls?
3. What phrase do you say when you cannot hear someone?
Teacher note: Drill survival phrases several times: “Can you hear me?”, “Sorry, I missed that”, “You’re on mute”, “Can you say that again?”
6 min
Stage 2 — Vocabulary 1
Call vocabulary
8 minutes · Gap-fill
Click a word, then click a blank.
Complete the sentences.
8 min
Stage 3 — Vocabulary 2
Match problems and solutions
8 minutes · Matching exercise
Choose the best solution for each call problem.
8 min
Stage 4 — Useful phrases
What to say on a call
8 minutes · Study and practise
8 min
Stage 5 — Grammar 1
Can you...? / Could you...?
8 minutes · Build polite requests
Make polite call requests. Choose the correct answer.
8 min
Stage 6 — Grammar 2
Present continuous for call problems
8 minutes · Form practice
Use is/are + verb-ing for problems happening now.
8 min
Stage 7 — Role play
A short video call
10 minutes · Pair work
How to use: Pretend you are on a video call. Use polite phrases for problems and repetition.