Is US Tipping Culture Spreading Overseas?

B2/C1 reading-comprehension lesson based on a shortened, adapted version of a BBC Business article. Practise reading for main ideas, detail, vocabulary, grammar and discussion.

Business EnglishHospitalityB2/C1

Before you read

In some countries, tipping is normal. In others, it can feel unnecessary or even annoying. This lesson explores how American tipping expectations may be influencing restaurants and payment systems elsewhere.

Warm-up questions

Discuss these questions with a partner.

1. When do you usually tip, and how much?

2. Should tips be optional, expected, or replaced by higher wages?

3. How do digital card machines change the way customers feel about tipping?

Diners paying by card after a restaurant meal

Article: BBC Business — Is 'out of control' US tipping culture spreading overseas?

Image source: uploaded BBC article image. Use for classroom reading discussion.

Reading Comprehension

Source: Shortened and adapted from the BBC article. Read the original article

Approx. 560 words

The debate about tipping in the United States has grown louder in recent years. Stories about restaurant staff becoming angry over small tips often spread quickly online, and in some major cities a 20% tip is now widely expected. For customers from countries where tipping is less common, this can feel surprising or uncomfortable.

Lillian Price, who lives in Philadelphia, believes tipping has become “out of control”. She usually leaves 15% in table-service restaurants, but she questions why customers are asked to tip when they are simply buying something to take away. For her, the problem is not rewarding good service, but the feeling that tipping is expected almost everywhere.

For many waiting staff, however, tips are not a small bonus. Kate Santos, a waitress in Queens, New York, says tips are a central part of her income because servers in New York can earn a low hourly wage before tips. She says that if people do not tip, it can make the whole working day financially difficult. In New York, she explains, anything below 20% may be seen as unacceptable.

The article suggests that US-style tipping expectations are beginning to appear in other countries. In Iceland, tipping was historically unusual because there was a strong social belief that employers should pay decent wages. However, as the number of American visitors has grown, some restaurants now ask customers whether they want to add a gratuity when they pay. Local people may find this irritating, especially when prices are already high.

Mexico City is described as another place where some residents blame American tourists for changing local tipping habits. In the UK, the issue appears in a different form: some restaurants are moving from a 12.5% service charge to 15%, especially in higher-end venues.

Food and drink consultant Lisa Harris argues that restaurants may use service charges to increase staff income without raising basic wages directly. She connects this to wider financial pressure in hospitality, including higher food prices, energy bills and labour costs. In her view, tips can become a way for restaurants to balance the books.

Another reason for the global rise in tipping is technology. Michael Lynn, a professor who studies consumer behaviour, says digital payment machines encourage tipping because customers are directly prompted to add money before completing a card payment. According to SumUp, the number of UK cafes and restaurants using digital prompts for tips rose sharply between 2022 and 2024.

The article also explains why tips are especially important in the US. Federal rules allow tipped workers to be paid a lower minimum wage than other workers, so tips are treated as an expected part of income rather than just a reward for excellent service. This helps explain why some American servers defend the system, even though many customers feel uncomfortable with growing pressure to tip.

Open comprehension questions

1. Why has tipping become a bigger debate in the US?

2. Why are tips important for many US waiting staff?

3. How has tipping changed in Iceland?

4. Why might UK restaurants increase service charges?

5. What role do digital payment machines play?

6. What is the writer’s overall message about tipping culture?

Vocabulary

Exercise 1: Match the words to the meanings

Drag each word into the correct definition.

minimum wagepromptbalance the booksingrainedgratuitysurcharge

1. Extra money added to a bill as a tip

2. Deeply established and difficult to change

3. To ask or encourage someone to do something

4. An extra amount added to the normal price

5. To make income and costs equal

6. The lowest legal amount a worker can be paid

Exercise 2: Complete the sentences

Drag the best word or phrase into each sentence.

surchargebalance the booksgratuitypromptingrained

1. Some payment machines now customers to add a tip.

2. In Iceland, tipping was not an part of restaurant culture.

3. A service charge can feel like an extra on top of already high prices.

4. Restaurants under pressure may use tips to help .

5. A tip can also be called a .

Grammar

Focus: advanced emphasis — inversion and cleft sentences

Inspired by the source: The article presents tipping as a social and business trend that is spreading through digital payment prompts, tourism and service-charge expectations.

At B2/C1 level, writers can make arguments stronger by moving important information to the front of the sentence. This is common in opinion writing, journalism and business analysis.

Key grammar

Inversion after negative or limiting adverbials
Use auxiliary + subject after expressions such as not only, rarely and only when.

Cleft sentences
Use What... or It is... to emphasise the main point of an argument.

Exercise 1: Choose the best emphatic structure

1. ___ do payment machines make tipping easier, but they also make the request more visible.

2. ___ customers reach the payment screen do they often feel direct pressure to add a tip.

3. ___ many customers dislike is not the tip itself, but the feeling that it is expected.

4. ___ the rise of digital prompts that has made tipping more visible in many everyday situations.

Exercise 2: Drag the emphatic phrase into each sentence

Use each option once. Pay attention to word order after the phrase.

Not onlyOnly whenWhatIt isRarely

1. do digital payment machines make tipping easier, but they also make the request harder to ignore.

2. customers reach the payment screen do they see how strongly tipping is being encouraged.

3. many customers object to is the feeling of being pressured into adding extra money.

4. the spread of card prompts that has made tipping more visible in some countries.

5. has tipping been such a visible topic in everyday conversations about restaurants.

Useful patterns

Not only + auxiliary + subject + verb, but also...
Not only do payment prompts increase convenience, but they also increase pressure.

Only when + clause + auxiliary + subject + verb
Only when customers pay do they realise a tip is being requested.

Rarely + auxiliary + subject + verb
Rarely has tipping caused so much public debate.

What + clause + be + emphasised idea
What many customers dislike is the feeling of obligation.

It is / was + emphasised idea + that...
It is digital payment technology that has made tipping requests more visible.

Discussion

Critical thinking

1. Is tipping a fair way to reward good service, or does it shift responsibility from employers to customers?

2. Should restaurants include all service costs in the menu price?

3. Are digital payment prompts helpful, convenient, or manipulative?

4. Should tourists adapt to local tipping culture, or bring their own habits with them?

Useful language

Giving an opinion: From my point of view... / I would argue that...

Balancing ideas: On the one hand... On the other hand...

Disagreeing politely: I see your point, but I’m not sure that...

Referring to evidence: The article suggests that... / One example is...

Mini role play

Student A: You are a restaurant owner who wants to add a 15% service charge.

Student B: You are a regular customer who thinks the final price should be clear from the start.